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SERVICES

CUSTOMER EXPERIENCE SPEAKING TOPICS

We engage organisations on the following topics:

Know Before You Grow: Why Customer Insight Must Come First in Customer Experience Transformation

From Assumptions to Alignment: Putting Customer Understanding at the Heart of Change

Customer-Centric Transformations: Why Real Customer Centricity Begins with Insight, Not Initiatives

Better Insight, Better Results: The ROI of Understanding Your Customers First

Turning Data into Direction: Why Customer Understanding is the First Step to Centricity

ENTREPRENEURIAL DEVELOPMENT SPEAKING TOPICS

We engage public and private sector on the following topics relating to women entrepreneurial development:

Entrepreneurship on Uneven Ground: Stories from the Margins

From the Margins to the Market: Black Women and the Economy That Isn’t Built for Them

The Formal/Informal Economy Divide Impact on Black Women: Why the design of policies should go beyond superficial “entrepreneurship support” to address root causes of economic exclusion.

Investing in Capacity Building and Technical Assistance: Why is the provision of business development services, mentorship, and financial literacy programs designed without cultural competence and community context in mind the problem

Redefine Economic Legitimacy: Expanding the definitions of “formal” business to include informal and community-rooted enterprises, recognising their economic and social contributions.

CONSULTING & ADVISORY

We provide organisation an in-depth analyses of its current environment with the goal of using data driven insights to design organisational blueprints that will provide direction and better decision making for the achievement of business goals.

The objective is to align the entire organisation from the top to the bottom whilst aligning systems, processes, customers and measurements.

INDIVIDUAL COACHING

CORPORATE COACHING PACKAGES

CONSULTING & ADVISORY

Here we offer, Executive Coaching, Business Strategy Coaching, Career Development & Performance Coaching

CORPORATE COACHING PACKAGES

Here we offer a Leadership Excellence Program , High -Impact Team Development & Executive Transition Coaching. These start from 1 month up to 6 months)

GROUP COACHING & WORKSHOPS

CORPORATE COACHING PACKAGES

Here we offer 3 different products namely: Leadership Development Workshop, Entrepreneurship & Innovation Workshop & High-Performance Teams Workshop. These start from 2 hours to 3 hours per workshop with a choice of in-person or virtual.